Accessibility and the Law: How Good UX Can Keep You Out of Court

UX Magazine

by Greg Care

An inaccessible website may expose the site owner and/or designer to legal liability. Courts have already held that commercial websites are subject to requirements of the Americans with Disabilities Act, meaning that websites must be accessible to individuals with disabilities who navigate the Internet with screen access software and other aids. Recent guidance issued by the Department of Justice indicates that regulations on this subject may expand the scope of the court decisions to make it clear that web-only businesses are also subject to the ADA. In light of this legal landscape and the expanded market share that comes with an accessible website, the best practice for businesses of all types is to ensure that their website is accessible.

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